Build a visible value stream of continuous operational improvement
Large enterprises often result in fragmented and siloed operational structures. Operational Excellence (OE) will allow you to gain efficiency and quality across functional and organizational boundaries, directly impacting your bottom line.
We believe organizations achieve OE by creating a visible value stream that is systematically managed. By applying established frameworks and methodologies of OE, such as lean management, process management, change management, and programs such as a cost reduction exercise, we help organizations to create this flow of continuous improvement.
The focus of OE, however, should go beyond continuous improvement. Firms should invest in a culture where OE applies to every person in that organization. For this reason, the word ‘visible’ is extremely important. When value streams are made visible, OE will not only occur at higher levels but at every level within the organization without the need for higher management to interfere.
Operational improvements are used to address one or more of the following pain points:
- A need for higher customer satisfaction: Through innovation, organizations must deliver high-quality, optimize cost, and introduce operational agility to exceed client expectations.
- A need for higher employee engagement: Through a culture of continuous improvement, and a focus on an improved digital way-of-working embedded at every level of the organization, businesses can improve agility, efficiency, and process optimizations in the workflow.
- A need to manage costs: Improve company costs and efficiency targets with a focus on mastering unwanted events.
“Companies with peak operational excellence have 25% higher growth and 75% higher productivity than laggards.”
– Harvard Business Review
Our value proposition
Our pragmatic methods support our customers during their Operational Excellence journey, driving transformation from a diagnostic phase to maturity assessment.